1. Donations

All donations to DC Bat Cowls are non-refundable. However, if you believe there has been an error in processing your donation, please contact us immediately through our support channels.

2. Subscriptions

• Monthly subscriptions can be cancelled at any time
• Cancellation will take effect at the end of the current billing period
• No refunds are provided for partial subscription periods
• If you experience technical issues affecting your subscription benefits, please contact support for resolution

3. Pre-Orders

• Pre-order registrations are currently free and do not require payment
• When products become available for purchase, separate payment and refund terms will be provided
• Pre-order registration can be cancelled at any time before product release

4. Technical Issues

If you experience technical issues with our service that result in unintended charges or duplicate transactions, we will investigate and resolve these issues promptly.

5. Refund Process

• Refund requests must be submitted through our support channels
• Please include your transaction ID and reason for the refund request
• Approved refunds will be processed through the original payment method
• Processing time may vary depending on your payment provider

6. Exceptions

We reserve the right to make exceptions to this policy on a case-by-case basis. Any exceptions will be at our sole discretion.

7. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website.

8. Contact Information

For questions about our refund policy or to request a refund, please contact us through our support channels.